Dear Sir / Madam,
We are pleased to inform you that as your insurance company's preferred service provider, My Glass has been appointed to process and manage your glass replacement. For your convenience, we offer a fully mobile service, ensuring the repair or replacement is carried out at a location that best suits you.
Herewith a link below which allows you to monitor the progress of your claim:
| Claim Status Link: | View My Claim's Progress |
| Policy Number: | [PolicyNumber] |
This link allows you to track every step of the claim process, from insurance authorisation to final job completion. The link will remain active until your glass repair has been successfully completed.
Should you have any questions or require assistance at any time during the process, our dedicated operations team is available at:
You should also receive a Whatsapp link on your phone which connects you directly with the local My Glass team assigned to your claim. Our team will contact you shortly to confirm some vehicle details as well as the physical location of the vehicle
My Glass is fully committed to making the process as convenient, smooth, and transparent as possible for you. We value your trust and assure you of a world class service experience.
Warm regards,
The My Glass Team
#WeGotYou